Services

Our Services

The Business of Dentistry  
  • Monthly profit and loss statement analysis
  • Revenue vs. Goals – Watching the numbers
  • Action planning to stay on target to ensure goal is achieved.
Relevant Standard Operating Procedures
  • Based upon modern best practices.
Understanding the challenges of chartless offices
  • Transitioning to chartless and software data conversions
  • Transition management programs, check lists and support.
Overhead Management
  • Dental supplies, sundries, staff costs, etc.
Production Objectives
  • Daily and weekly monitors to ensure goal are attained and action plans created to offset any forecasted revenue deficits
  • Weekly forecasting to ensure revenue goals are attained.
Staff Management
  • Evaluation of current team and staffing needs to achieve business goals
  • Recruitment, hiring, dismissals.
Development of customized office manual and job descriptions
  • Include job specific expectations that allow for performance based staff evaluations, performance and salary reviews.
Conflict resolution
  • Verbal skills training
  • Ensure a cohesive and highly motivated team.
Efficiency
  • Clinical and administrative systems analysis to ensure and maintain maximum efficiency in all aspects of the practice’s resources including time and motion.
Advanced Office Manager Training Programs
  • In office one-on-one with full ongoing support.
Lecturing

Various lectures that provide meaningful training for dental office managers:

  • 5 star customer service
  • Dental 101 course for employees new to the dental industry
  • Verbal skills
  • Scheduling for Success Programs –  for medical and dental professionals.